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Member Services Agent in Englewood, CO at Volt

Date Posted: 11/22/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Englewood, CO
  • Job Type:
  • Duration:
    24 weeks
  • Date Posted:
    11/22/2018
  • Job ID:
    103304
  • Pay Rate
    $12.0 - $12.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    303-420-3016

Job Description

Volt is looking for Member Services Agents large online retailor located in Englewood CO. We are looking for Member Services Agents with call center and sales experience that are proficient on a computer.  

Job Duties:

• Sell and service multiple and varied products and services; heavy emphasis on call center sales and up-selling.

• Receive and respond to membership and product inquiries by listening attentively and responding with first class customer service.

• Process and receive customer calls and solicit additional sales of various memberships, services and products.

• Provide product knowledge to members by explaining the type of service or product offered.

• Convert customer inquiries to sales through established sales techniques with an emphasis on sales conversion rates.

• Update membership system and phone support system with required call and order information.

• Perform other duties as assigned.

This is a great contract position with the opportunity to convert to a permanent employee after 13 weeks. This is not a traditional call center environment, employees are treated like professional and held accountable for their work but not micro managed.  

 Minimum Qualifications:

• High school diploma or equivalent; college degree or some college preferred.

• At least one year in a professional call center setting and sales experience preferred.

• Strong interpersonal, verbal/written communication and listening abilities required.

• Must have effective organizational skills.

• Basic computer knowledge and ability to learn in-house computer programs essential.

Job Perks:

  • Causal Fridays
  • Nice new employee breakroom with free soda
  • Employee fitness center
  • Opportunity for growth great corporation

To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com Volt is an Equal Opportunity Employer.