MOCI Administrator in Cary, NC at Volt

Date Posted: 2/11/2021

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Cary, NC
  • Duration:
    96 weeks
  • Date Posted:
    2/11/2021
  • Job ID:
    267734
  • Contact Name
    Volt Branch
  • Phone
    563/723-3700

Job Description

VOLT is hiring for a MOCI Administrator to work onsite for our customer John Deere located in Cary, NC in a contingent position forecasted for 2 years. The MOCI (Marketing Order Code Information) Administrator will resolve questions, defects and requests from users. This includes the following:

  • Coordinating with other team members and groups outside of our team.
  • Email (Outlook), ticketing tool (ServiceNow), user requests (SharePoint list), defects (Rally) and phone calls (phone & Skype for Business).
  • Record response times and maintain support metrics
  • Manage knowledge base for MOCI on SharePoint and in ServiceNow
  • Conduct thorough system testing on MOCI functionality as needed\
  • Multiple MOCI environments
  • Conduct efficient and accurate data loads as needed
  • Create reports from various relational databases (HANA, SQL, DB2)
  • Schedule and facilitate meetings to review questions from MOCI users with MOCI
  • Team using Skype for Business for virtual meetings as well as face to face meetings
  • Automated test script maintenance (Selenium)

REQUIREMENTS:

  • Bachelor’s degree or other relevant discipline with relevant work experience.
  •  Expert at Microsoft Suite (Outlook, Word, PowerPoint, SharePoint)
  • Exceptional Excel knowledge and proven experience in the past 6 months including data from multiple databases (tables and views) as well as macros
  • Demonstrated SQL experience used weekly in the past 6 months in handling large data sets and relational databases using one or more of DB2, HANA, SQL Server
  • Ability to decipher data models, interpret data and analyze results with minimal guidance
  • Managing and designing the reporting environment, including data sources, security, and metadata
  • Experience performing some coding with macros or other tools to provide reports for Excel, Tableau, QlikView and other reporting tools.

This position is subject to US Export Controls. Must be a US Citizen or lawful permanent resident. 

Volt is an Equal Opportunity Employer.