On-Site Services Specialist.MS Ops in Hapeville, GA at Volt

Date Posted: 2/6/2020

Job Snapshot

Job Description

Volt Workforce Solutions is now hiring a Customer Service Rep near Atlanta Hartsfield-Jackson Airport!!!

The ideal candidate will have a Technical aptitude with printers, copy & postage machines and other office equipment and 6 months related job experience.

Job Description:

The customer service rep is responsible for operating high volume duplicating equipment, performs associated copying tasks, operates high volume document scanning equipment, operate high volume mail processing equipment. Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment. May also perform one of the following at entry level: bindery, QC and final check, housekeeping, file services, call center representative, etc.

Essential Job Duties:
Operates high volume duplicating equipment, performs associated copying tasks, operates high volume document scanning equipment, operate high volume mail processing equipment.

Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage.

Provides copier maintenance and/or repair of customer site equipment.

May also perform one of the following at entry level: bindery, QC and final check, housekeeping, file services, call center representative, etc. h volume copy machines and performs binding and finishing work.

Operate high volume scanners. - Operate image handling software - Operate MS Office and Email systems

Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems. 

 Maintains records for management reports and inventories of supplies needed. - Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.

 Calculates charges for jobs performed and maintains some billing logs. - Responds to and coordinates all service calls required by customer. - May perform filing duties in conjunction with specific customer requests.

 Delivers completed jobs to pre-determined customer locations within and outside of the site. - Maintains daily meter and service logs.

 May travel between customer’s buildings. - Answers customer questions regarding status or feasibility of job requests.

 Ensures upkeep of convenience copier areas by keeping neat and well stocked. - Performs duties related to the shipping and/or receiving of materials.

Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted. -

Uses all copier equipment, calculator, fax machine, postage meter and some PC. - Performs filing duties, which may include ‘purging’ and archiving old documents. - Performs other duties as assigned.

Client Facing role,must have great customer service skills. Must also be able to stand for extended hours throughout the day and must be able to lift up to 50lbs unassisted.
 

Minimum Skills & Qualifications:

  • Requires high school diploma, GED, or equivalent work experience. - Some related copy job experience is preferred.
  • May require a valid driver’s license and minimum levels of auto insurance coverage per company policy. -
  • Demonstrated competency in basic computer skills including proficiency in MS Office Suite. KNOWLEDGE, SKILLS AND ABILITIES
  • Technical aptitude with printers, copy and postage machines and other office equipment

It is the policy and practice of Volt Workforce Solutions to offer equal employment opportunities to all qualified persons regardless of race, color, sex, age, religion, marital status, national origin, veteran status, or disability to the extent provided by law.