Onsite Manager- Staffing Program in Santa Fe Springs, CA at Volt

Date Posted: 1/13/2021

Job Snapshot

Job Description

Every day at Volt, we see firsthand how one employee can make a difference for a business. Our success is built on our ability to identify and deliver quality talent. From start-ups to global accounts, clients rely on us for high-touch, consultative service and consistent delivery of qualified candidates. We know you have a choice of where you work, so we do everything we can to make Volt a first choice for talented professionals. We offer a diverse workplace that encourages collaboration, long-term career paths, and the chance to work with an array of great companies and inspired people.


The On-site Program Manager works on the customer's premises as the staffing and management support for all field employees on assignment at Volt's customer location fostering a positive working relationship. Responsible for direct management of On-site field employees including; reporting, employee relations, client relations and recruiting liaison within a logistics distribution center.
Essential Duties and Responsibilities:

  • Act as liaison for Volt and represent Volt and the client in a professional, courteous and knowledgeable manner.
  • Meet with client managers and potential clients on a regular basis to monitor quality, assess upcoming needs, current service level, new or changing issues in the department, staffing opportunities, etc.
  • Build a client specific recruiting strategy with actionable recruiting plan for each client location, update at least quarterly.
  • Recruit on all open requisitions and ensure client requisition SLA's are met.
  • Design creative solutions to meet customer challenges, increase margins/business, and improve retention.
  • Create growth and work to identify additional sales opportunities.
  • Create a positive working environment for Volt contingent employee's by creating relationships with employees.
  • Work with client managers to address employee relations issues in a confidential and objective manner and address, investigate and resolve employee relations issues.
  • Ensure compliance with workplace laws, including EEO, wage and hour and workplace safety. Follow proper reporting of workplace injuries. Provide appropriate injury avoidance and safety training.
  • Monitor and ensure compliance with Volt and client policies and procedures.
  • Proper documentation of reasons for termination and ensure requests from Volt's unemployment vendor are responded to timely. Document all personnel issues and maintain personnel files up-to-date.
  • Conduct all on boarding processes including orientations.
  • Conduct all off boarding processes including termination exit interviews.
  • Ensure accurate pay/bill processes.
  • Coordinate Quarterly Business Reviews to promote Volt.
  • Provide client with reports and information as required and in a timely manner.



Position Qualifications:
Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:

  • 2-3 year's recruiting experience desired
  • 2-3 years employee relations required
  • Staffing agency experience within programs desired
  • Reporting tracking metrics required; excel tracking
  • 3 years experience in a customer service environment.
  • Previous experience in Human Resources or related post-secondary education and/or equivalent business experience.
  • Associates Degree or Bachelor's Degree in comparable field preferred. An equivalent combination of education and experience may be considered.



Volt is an equal opportunity employer