Ops Rep I in Santa Maria, CA at Volt

Date Posted: 7/13/2019

Job Snapshot

Job Description

Volt is seeking Operations Representatives!  

Some of your duties will include:

  • Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions.
  • Responds to and /or provides assistance to our trade customer and internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.
  • May act as lead for team responsible for booking orders and/or processing quotes. In a factory environment, order fulfillment activities may include monitoring inventories and coordination of delivery of factory products.
  • Resolves problems by applying established policies, procedures and tactics. 

Additional duties will include:

  • Collections Provides administrative support in the collections process. Implements credit approval decisions on new accounts.
  • Resolves, collects, and manages past due accounts and outstanding invoices. Monitors processes and the effectiveness of business controls and recommends improvements. Ensures proper control, recording and classification of transactions.
  • Uses accounting and financial systems and tools to input data, generate reports, conduct specialized research projects and respond to inquiries.
  • Interfaces with sales support, customer service and accounts receivable to reconcile accounts.


Requirements:

  • 3+ years recent Customer Service experience
  • Detail oriented
  • Computer savvy - Ability to work with Word, Excel, PowerPoint

Education:

  • High School Diploma or GED

Volt Workforce Solutions

210 E. Enos Dr. Suite C

Santa Maria, CA 93454

805-349-1212

Volt is an Equal Opportunity Employer