Order Support Specialist in Salt Lake City, UT at Volt

Date Posted: 10/9/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Job Type:
  • Duration:
    16 weeks
  • Date Posted:
    10/9/2018
  • Job ID:
    139285
  • Pay Rate
    $15.0 - $15.0/Hour
  • Contact Name
    Volt Branch

Job Description

We are seeking a Customer Service Representative to join our team in Draper, working for an Innovating Electric Car Company!

You will be responsible to educate, inspire, and skillfully guide potential customers through the vehicle purchase and configuration process.

Responsibilities:

-Communicate with our current and prospective customers via phone and email to support and prepare customers for their vehicle purchase.

-Possess superior interpersonal and communication skills, unshakeable moral fortitude, and a strong awareness of appropriate behavior when supporting customers.

-Provide information about the products and services

-Document and update customer records based on interactions

-Develop and maintain a knowledge base of the evolving products and services

Qualifications:

-Ability to build rapport with clients Be a team player.

-We want teammates with a proactive, never-fail attitude in the face of adversity and ambiguous situations.

-You should have the ability to work and motivate yourself independently while also working with teammates for the greater good of the team and company

-Self-motivated & passionate with ability to work effectively in a highly automated & collaborative environment

-Strong relationship management skills and the ability to explain complex technical concepts

-Positive and energetic phone skills, excellent listening skills, strong writing skills

-Excellent written and verbal communication skills

Volt is an Equal Opportunity Employer