Outbound Customer Service Representative in Agoura Hills, CA at Volt

Date Posted: 7/5/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Job Type:
    Call Centers
  • Duration:
    24 weeks
  • Date Posted:
    7/5/2018
  • Job ID:
    124793
  • Contact Name
    Volt Branch

Job Description

We are seeking Outbound Customer Service Representatives to join our clients team! NO SELLING or TELEMARKETING, NO SALES QUOTES!  If you LOVE, the phones and have a passion for calling customers. We have the perfect phone job for YOU!

 You will be responsible for helping customers by providing follow up outbound customer calls regarding products and service information. Come work in a friendly, business casual environment! Long term contract positions. We need dependable, reliable candidates to interview next week and start the following week!

Responsibilities:

  • Handle daily outbound customer calls
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in call center outbound customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Friendly, Positive, and professional phone demeanor
  • Excellent written and verbal communication skills

Volt is an Equal Opportunity Employer