Parts Customer Service Representative in Madera, CA at Volt

Date Posted: 7/12/2019

Job Snapshot

Job Description

Volt, in conjunction with a well-established manufacturing company in Madera, CA, is seeking an experienced, positive individual who will contribute to the success of the company by establishing and maintaining excellent client relations. The Parts Customer Service Representative receives and processes to completion customer inquiries, orders and concerns. An ability to blend excellent communication skills with strong organizational abilities and keen attention to detail is key to success in this position. MUST HAVE auto parts or manufacturing parts CSR Experience. 

Duties and Responsibilities

  • Answer phones when front office is unable to do so
  • Take orders from customers over the phone, email, and in person
  • Process orders into computer system
  • Make sure parts are in inventory or give a lead time for back orders to be completed
  • Follow up with customers when needed
  • Ability to work well in a fast-paced environment with frequently changing dynamics

Skills and Specifications

  • REQUIRED - Auto parts or manufacturing parts CSR Experience
  • 1-2 years’ experience in warehouse
  • High school diploma/GED preferred
  • Great team player as well as ability to work solo 
  • Excellent organizational and time management skills
  • Bi-lingual
  • Ability to lift up to 25 lbs.
  • Communication is key here

 Other Skills/Abilities which will ensure success 

• Commitment to service

• Ability to assess client needs

• Willingness to learn

• Ability to work well with ever changing priorities and/or situations

• Must be high energy, self-starter

• Willingness to go above & beyond to ensure superior support of both internal & external customers

*Contingent to hire, full-time position. Monday - Friday

*Pay rate: $12/hour - $14/hour

If you are interested and feel like you would be the right candidate for this position, please contact Elsie Bonilla (ebonilla@volt.com) or call our office at 559-435-1255.

7330 N. Palm Ave. Suite #105

Fresno, CA 93711

If you are already registered with Volt, please contact our office and let us know that you are now available!

Volt is an Equal Opportunity Employer.