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Parts Distribution Coordinator in Milan, IL at Volt

Date Posted: 12/4/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Milan, IL
  • Duration:
    96 weeks
  • Date Posted:
    12/4/2018
  • Job ID:
    141604
  • Contact Name
    Volt Branch
  • Phone
    563-723-3700

Job Description

Volt has an opportunity for you to become part of a prestigious team of professionals. We are seeking a Parts Distribution Coordinator.  This is a contingent position forecasted for 1 Year in Milan, IL at John Deere.

Description:

Provides and assists dealers, factories and marketing units with information concerning service parts and their applications in regards to product availability, unshipped orders, parts identification, defective or mixed stock, and pricing or system problems.

Duties:

Responds to dealer requests to expedite critical machine down orders through various contacts to assure customers of the most timely delivery of parts. Provides dealer assistance pertaining to incorrect part numbers, substitutions, electronic parts catalog interpretations and machine usage to assure customers get correct parts. Coordinates the resolution of parts problems between parts distribution centers, factories, vendors and dealers regarding parts identification, mixed stock, defective stock or unshipped orders. Processes Machine Down Back Order reports, working with factories, depots, buyers and/or suppliers in an effort to proactively assign promise ship dates and provide customers with the earliest possible availability. Logs phone calls into a Case Management System via Dealer Technical Assistance Center (DTAC) for Parts. Trains and assists dealer personnel with electronic ordering and information systems to maintain a high level of support to customers. Investigates system error messages on dealer orders and contacts dealers as necessary to cancel or prepare orders for re-entry into the system. Provides Flash Plus after hours service to include weekends and holidays in order to provide customers with 24 hour parts service 7 days per week.

Specific Position Requirements:

  • Proficient in Excel (Medium to Advanced skill level)
  • Supply Management background
  • DNS experience is a plus but not required

Volt is an Equal Opportunity Employer

Contact a Volt representative by applying to this posting online for immediate consideration. We look forward to speaking with you soon.

If you do not meet all the qualifications of the position listed here, please be sure to go to http://jobs.volt.com to see the other positions we have available that you may qualify.