Pharmacy Services Specialist (9565) in Irvine, CA at Volt

Date Posted: 11/5/2020

Job Snapshot

  • Employee Type:
  • Location:
    Irvine, CA
  • Job Type:
  • Duration:
    24 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
  • Contact Name
    Volt Branch

Job Description

We are seeking several talented individuals to join the Pharmacy Solutions team.  Our Pharmacy Service Specialists assist pharmacies, patients and insurance companies in prescription processing in accordance with established policies.  Responsibilities include but are not limited to the following:

  • Answer incoming calls to assist customers with a variety of inquiries
  • Place calls to gather data to resolve pharmacy claim and coverage inquiries
  • Obtain authorization from insurance companies to process new transactions
  • Partner with Claims Adjusters to determine claim eligibility and claim status
  • Enter and maintain accurate records in our information system
  • Respond to customer requests regarding service, products, and account information
  • Analyze and rectify customer concerns using established procedures


  • Minimum 2-4 years of related experience is required
  • Basic computer and keyboarding skills are required; Microsoft Office Suite a plus
  • Excellent interpersonal communication skills, including good grammar and diction
  • Maintain a positive and professional demeanor during all business interactions
  • Ability to quickly and accurately organize and manage multiple priorities
  • Ability to read and interpret documents such as operational guides/procedure manuals
  • Make sound decisions with an ability to learn quickly
  • Understanding of medical terminology is desired
  • Ability to sit for long periods of time (up to 8 hrs per day)

Education: Minimum High School Diploma or GED.  Some experience in the health care field is a plus

For immediate consideration please contact Ana Arriero at 657-205-3038

Volt is an Equal Opportunity Employer