Print Support Specialist I.MS Ops in Panama City, FL at Volt

Date Posted: 9/1/2020

Job Snapshot

Job Description

PRINT SUPPORT SPECIALIST NEEDED IN PANAMA CITY!!!

Weekly travel to Destin and Port St. Joe required, mileage will be paid.

The Print Support Specialist is responsible for the daily support of site specific network and workstation printers. Responds to customer requests for technical support and training with the focus being on customer service. 

JOB DUTIES AND RESPONSIBILITIES

• Daily support of network and workstation printers

• Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally.

• Keeps the customer up to date on the progress of problem resolution

• Provides end users with detailed remote access knowledge and documents complete trouble shooting information

• Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager

• Responsible for on-site hardware & consumables inventory

• Responsible for printer procurement as required by the customer

QUALIFICATIONS:

  • High School Diploma (or equivalent) with additional education preferred

• IT Help Desk Support experience (application & hardware support) 

Volt is an Equal Opportunity Employer