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Print Support Specialist in Boston, MA at Volt

Date Posted: 4/11/2019

Job Snapshot

  • Employee Type:
  • Location:
    Boston, MA
  • Duration:
    8 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $16.92 - $22.45/Hour
  • Contact Name
    Volt Branch

Job Description

We are looking for a seasoned Print Support Specialist to join our growing team!


POSITION PROFILE Responsible for the daily support of site specific network and workstation printers. Responds to customer requests for technical support and training with the focus being on customer service. Documents all service calls and requests using TRAC Solution and escalates serious problems to a Customer Service Technician and, as necessary, to the Integrated Account Manager.  In addition, responsibilities may include the procurement of printer hardware and the management of an on-site parts/consumables inventory.

*****Candidate should be able to work Flexible Schedule – 9:30-630 / 1030-730***** Printing production experience in a Legal environment is a must****** IT Help Desk Support experience (application & hardware support) - Technical Training & Certifications: HP Certifications

KNOWLEDGE, SKILLS AND ABILITIES - Excellent customer service skills - Good project management skills and ability to prioritize tasks - Strong technical knowledge of network and site-specific printers, and company products 

Volt is an equal opportunity employer