Product Experience Specialist - Automotive Showroom Environment in Fountain Valley, CA at Volt

Date Posted: 2/23/2018

Job Snapshot

Job Description

Volt Workforce Solutions has partnered with a leading automotive manufacturer for an immediate opening for a Product Experience Specialist to work one on one with customers in an automotive showroom environment. 

In this role you will be responsible for welcoming, engaging and communicating with guests; assess and evaluate individual guests needs; deliver accurate information related to all products and services; direct guests to all available online tools for continued research; assist in new product introduction and release activities; assist with efforts of customer acquisition and retention; obtain customer feedback on brand and products; address customer issues and concerns in a timely fashion to improve and ensure customer satisfaction; build brand recognition by creating excitement and enthusiasm for the brand; maintain the required standards and appearance of the brand and be a valuable resource for all guests.

This role is a new position with the company. They are looking to enhance the “customer experience” where dealer reps (their customers) can come to their lobby area and look at car models, test drive, or ask questions about the cars. The chosen person will be the product specialist that will provide the customer service and answer any questions they have.  Professional / suit attire will be required daily.  

Hours are full time, M-F from 8am – 5pm, however you must be flexible to also work weekends, overtime, and/or holidays as needed. Position is long term indefinite temp for 6 months or more.  Pay range is $20-25/hr depending on experience.

We are looking for someone with excellent interpersonal communication skills, very service oriented, outgoing and friendly, ability to self-educate and stay up to date on brand and product knowledge, thrive in an energetic “on your feet” workplace and be able to shift different responsibilities.  We are looking for someone with a BA/BS degree.

To apply, submit resume today. Volt is an Equal Opportunity Employer.