Product QA Engineer in Frisco, TX at Volt

Date Posted: 12/2/2019

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Frisco, TX
  • Job Type:
  • Duration:
    24 weeks
  • Date Posted:
    12/2/2019
  • Job ID:
    207995
  • Pay Rate
    $45.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    972/518-0156

Job Description

Product QA Engineer

Do you have experience transitioning from manual testing to test automation, utilizing Selenium?

Are you seeking a clear growth path to QA Manager?

Do you think on your feet and take ownership of tasks? If you answered yes – we would love to speak with you!

Our customer in the far north Dallas area is a leading Risk Management SaaS provider; they are growing rapidly and are in immediate need for a QA Engineer that has 3-7 years of experience with Manual Testing, 2+ years of Automation testing, and 2+ years working with Selenium.

This exciting opportunity is contract to hire after 6 months, and with a streamlined interview process, they are ready to move fast! If you feel qualified and are interested, please apply now.

DESCRIPTION:

In this role you will provide support for the development, operations, and maintenance of service and product lines, frequently interacting with multiple divisions to resolve issues. You will also work closely with the product development team to provide accurate problem analysis, short-term fixes and recommended enhancements and testing.

RESPONSIBILITIES

  • Examine production software and perform ongoing testing and analysis of performance, experience, and security requirements.
  • Examine developed software and perform testing and analysis of performance, user experience, and security requirements.
  • Coordinate with product development teams to resolve identified issues.
  • Define and document product testing and acceptance procedures following established best practices, including automated and manual methods.
  • Ensure existing functionality is preserved (regression testing) when new features are implemented.
  • Automate or script testing procedures using commonly available tools. 
  • Knowledgeable in software development lifecycle and quality assurance methodologies
  • Examine support cases for improvement opportunities to all product lines.
  • Create & maintain knowledge-based articles, FAQs, and How-To documentation
  • Verify issue resolution on the customer’s behalf
  • Perform customer administration tasks in custom SaaS tool.
  • Utilize office productivity suite software to perform common management functions relating to job performance, in addition to updating or reviewing existing documentation.
  • Be familiar with the overall customer support environment, and coordinate with other support positions and customers.

REQUIREMENTS

  • 3-7 years of Manual Testing experience
  • 2+ years of automated software evaluation (SDLC)
  • 2+ years of experience with Selenium
  • Remedyforce experience a plus.
  • Must have excellent analytical, written, and organizational skills and the ability to perform detail-oriented work.
  • The ideal candidate will have the ability to interface with individuals of varying technical knowledge
  • Proven record of performance successfully bringing software and systems from design to end of life.
  • Ideal candidate will have strong end user support experience coupled with great customer service and telephone skills