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Product Support Coordinator in Virginia Beach, VA at Volt

Date Posted: 12/3/2018

Job Snapshot

  • Employee Type:
  • Job Type:
  • Duration:
    48 weeks
  • Date Posted:
  • Job ID:
  • Contact Name
    Volt Branch
  • Phone

Job Description

Volt Workforce Solutions has an immediate opening for a Marine engine product support coordinator located onsite at Caterpillar in Virginia Beach, VA.

The candidate will assist in the development of detailed system specifications for major business or technical support and/or development, integration and implementation projects. Applies systems and/or infrastructure solutions to business/technical problems through customer interactions, design, programming, debugging, testing, and integration/implementation of automated information technology systems or infrastructure components.

Additional Job Details:Competent to perform all technical analysis, troubleshooting, programming, development, integration and system administration assignments without close supervision. Configuration or customization of purchased software solutions with high complexity. Provides project management, programming, systems, and/or system administration leadership, guidance, and assistance to other team members. Works on more complex application/technical problem identification and resolution, including responding to off-shift and weekend support calls. Works independently on complex processes and modules that may be used by one or more programs, systems or in support of infrastructure component change management. Performs integrated testing and customer acceptance testing of system components that requires careful planning and execution to ensure timely, quality results Completes analysis on techniques, testing, debugging, documentation standards, file design, storage and internal systems; Performs integration tasks for in-house developed systems and/or purchased hardware and software solutions. Assists customers with documentation, training and usability efforts. Attention to detail is critical. Uses readily available clear and direct references and provides straightforward solutions to problems.

Volt is an EOE.