Program Coordinator/Onsite Recruiter in HUNTINGTN STA, NY at Volt

Date Posted: 10/19/2018

Job Snapshot

Job Description

Job Summary:
Program Coordinator is responsible for providing support and management assistance for a named account by consistently promoting and developing positive working relationship with field employees, client managers and internal program staff.
Essential Duties and Responsibilities:
? Act as liaison and represent Volt and the client in a professional, courteous and knowledgeable manner.
? Address and resolve employee relations issues in a confidential manner.
? Maintain written documentation on specific policies and procedures that impact the program.
? Ensure all pre-employment screening requirements have been successfully completed in accordance with contract and governmental regulations.
? Conduct new hire orientation, and safety training, as required.
? Escort all new field employees to their work stations on the first day of their assignment.
? Conduct surveys to monitor client and employee satisfaction.
? Maintain workplace safety for Volt employees. Follow proper reporting of workplace injuries. Provide appropriate injury avoidance and safety training.
? Screen resumes and schedule candidate interviews.
? Collect and validate accuracy of payroll.
? Resolve payroll and billing issues for field employees and client.
? Produce and provide requested client reports.
? Maintain requisition and assignment data within program-specific front office systems.
? Raise awareness and understanding of training available to employees and encourage them to develop skill sets.
? Obtain/assist in the completion of job descriptions, salary ranges, performance reviews and salary increases.
? Conduct off boarding processes including termination email notifications, exit interviews and termination meetings.
? Ability to arrive to work at a specified time.
? Attendance is an essential function of the job.
? Assist in any event coordination and attend as Volt representative when appropriate.
? Provide client with reports and information as required and in a timely manner.
? Prepare miscellaneous HR/employee reports as required.
? Assess program effectiveness, morale level and training.
? Ensure compliance to local employment and privacy law.
? Complete timely data entry of required data into Volt’s automated systems and maintain consistency/integrity of data.
? Complete special projects as assigned.
Position Qualifications: Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:
? 3 years experience in a customer service environment.
? Previous experience in Human Resources or related post-secondary education and/or equivalent business experience.
? Associates Degree in comparable field preferred. An equivalent combination of education and experience may be considered.
Knowledge & Skills:
? Strong customer service skills; ability to work with various personalities and styles of individuals.
? Ability to successfully communicate in-person and by telephone with internal staff, external customers and field employees.
? Ability to develop open and positive customer relations.
? Demonstrated problem solving, conflict resolution, and decision-making skills.
? Ability to successfully communicate verbally and in writing.
? Ability to travel to customer/vendor site, providing own method of transportation.
? Ability to work within a flexible work environment and non-traditional work schedules, as necessary.
? Excellent organizational skills and detailed oriented.
? Experience in managing multiple projects/deadlines.
? Computer and office equipment proficiency.
? Working knowledge of applicable software’s utilized at the customer location.
Core Competencies:
? Customer Focused
? Knows the Business
? Focuses on Profitability
? Displays Teamwork
? Works Efficiently
? Commits to Quality
? Communicates Effectively
? Takes Initiative
Physical Demands and Environmental Factors:
? Ability to work in office environment.
? Flexibility and ability to work non-standard business hours and travel occasionally.
? Own method of transportation to and from work.
? Ability to sit, stand, bend, lift, and move intermittently during working hours.
The preceding has been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations, if required, so that qualified employees can perform the foregoing essential functions of the job.