Program Coordinator in Fremont, CA at Volt

Date Posted: 5/6/2018

Job Snapshot

Job Description

The Program Coordinator is responsible for providing support for a named account by consistently promoting and developing positive working relationship with field employees, client managers and internal program staff.

  • Act as liaison and represent Volt and the client in a professional, courteous and knowledgeable manner.
  • Address and resolve employee relations issues in a confidential manner.
    Maintain written documentation on specific policies and procedures that impact the program.
  • Ensure all pre-employment screening requirements have been successfully completed in accordance with contract and governmental regulations.
  • Conduct new hire orientation, and safety training, as required.
  • Escort all new field employees to their work stations on the first day of their assignment.
  • Screen resumes and schedule candidate interviews.
  • Conduct off boarding processes including termination email notifications, exit interviews and termination meetings.
  • Attendance is an essential function of the job.
  • Assist in any event coordination and attend as Volt representative when appropriate.
  • Prepare miscellaneous HR/employee reports as required.
  • Complete timely data entry of required data into Volt’s automated systems and maintain consistency/integrity of data.

Position Qualifications: Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying.

  • 3 year’s experience in a customer service environment.
  • Previous experience in Human Resources or related post-secondary education and/or equivalent business experience.
  • Associates Degree in comparable field preferred. An equivalent combination of education and experience may be considered.
  • Ability to successfully communicate in-person and by telephone with internal staff, external customers and field employees.
  • Demonstrated problem solving, conflict resolution, and decision-making skills.
  • Ability to travel to customer/vendor site, providing own method of transportation.
  • Ability to work within a flexible work environment and non-traditional work schedules (some nights and weekends), as necessary.
  • Excellent organizational skills and detailed oriented.
  • Experience in managing multiple projects/deadlines.

The preceding has been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations, if required, so that qualified employees can perform the foregoing essential functions of the job.