Project Coordinator in Pasadena, CA at Volt

Date Posted: 4/5/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Pasadena, CA
  • Job Type:
    Accounting
  • Duration:
    48 weeks
  • Date Posted:
    4/5/2018
  • Job ID:
    107932
  • Pay Rate
    $0.0 - $20.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    714/283-7366

Job Description

Role: Project Coordinator 

Location: Pasadena, CA

RESPONSIBILITIES

  • Daily cross functional team coordination for maintenance issue escalations to help ensure service level compliance
  • Create and maintain metric reports/dash boards on Salesforce.com for daily management team review
  • Create and maintain metric reports using Excel for monthly Technical Support and Service performance KPI
  • Help maintain SOP on maintenance case handling procedure
  • Follow up with Salesforce.com administrator on reported problems on ticking system and customer community
  • Assist supervisors daily to keep track of assignment progress and provide management summary
  • Liaison for remote technical service engineers for accessing Pasadena resources
  • Other tasks as assigned

REQUIRMENTS

  • Experience in cross functional team coordination or project coordination
  • Experience in creating metric, dash boards, and reports
  • Experience in creating non-technical procedures
  • Good communication skills
  • Minimum supervision
  • Follow through, detail oriented, self-motivated, dependable, good logical thinking, and willing to learn
  • Preferred but NOT required
  • Proficient in creating reports, metrics, dash boards using MS Office
  • Familiar with technical service operation
  • Familiar with system maintenance
  • Experience with ticketing system
  • Experience with database query
  • Experience with Salesforce.com
  • IT education background or working experience in IT industry

Volt offers a candidate referral bonus, please inquire for more details.  (Conditions and restrictions apply)

VOLT Workforce Solutions is an Equal Opportunity Employer