Quality Manager Distribution Center in Houston, TX at Volt

Date Posted: 5/21/2018

Job Snapshot

  • Employee Type:
    Direct Hire
  • Location:
    Houston, TX
  • Job Type:
    Industrial
  • Duration:
    N/A
  • Date Posted:
    5/21/2018
  • Job ID:
    82382
  • Contact Name
    Volt Branch
  • Phone
    (281) 670-0124

Job Description

POSITION PROFILE

TITLE:

LOCATION:

DIRECT REPORTS:
FLSA STATUS:
REPORTS TO:
FUNCTION:

Distribution Center Manager Quality

Houston TX

No


Head - Quality

The Quality Manager is responsible for the detection, analysis, reporting,
and monitoring of resolutions of Product Quality and Process Quality
issues occurring at Mahindra USA Distribution Centers, dealers, and
customers.

He/she will be also be instrumental in the recovery of warranty cost from
suppliers.

GOAL:                         This position is designed to ensure and improve product and process

quality, ensure consistency in quality standards between Mahindra USA
Distribution Centers, and achieving verifiable resolution to problems with
suppliers, Distribution Centers, and supplier design and engineering
departments. Analysis and recovery of warranty payments from suppliers
will support these efforts.

REQUIREMENTS:

B.S. in Engineering or related science; experience in Quality Management, Quality Monitoring,
Reporting; Advance level data analysis skills; Experience with vehicle design, operation,
manufacturing, preferably in the Farm Equipment sector.

General Description of Duties:

•       Independently conduct warranty data analysis for problem detection and monitoring

•       Establish and maintain Early Warning Systems for new products

? Establish reporting and auditing system for and with all Distribution Centers and from
Dealers, analyze, verify, report on problems reported; bring about resolution and
monitor results

« Conduct failed parts analysis and reporting

•       Conduct warranty claims analysis, summarize data under consideration of
established procedures and agreements, and manage warranty recovery efforts on a
timely basis; combine warranty recovery from suppliers with opportunity for product
improvements

•      Visit Mahindra USA Distribution Centers on a regular basis, manage process quality
audits, establish and maintain reporting system on all product and process problems

•       Coordinate the necessity and conduct of Distribution Center and field campaigns with
suppliers

Other Qualifications:

•       Excellent communication skills; ability to read, write, and speak the English language
fluently is required.

•       Demonstrated experience in problem resolution

•      Advanced knowledge of Microsoft Programs, (i.e. Excel, Word, PowerPoint, and
Outlook)

•       Able to travel independently within the U.S. and overseas; valid driver's license

•      Ability to multitask in a fast paced office environment and to work in a team
environment

•      While performing the duties of this job, the employee is frequently required to sit;
operate computers; job requires full use of hands and arms and ability to talk, see,

and hear. The employee is required to stand; walk; climb or balance and stoop,
kneel, crouch, or crawl.