Receptionist 1 in Beaumont, TX at Volt

Date Posted: 6/12/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Beaumont, TX
  • Duration:
    16 weeks
  • Date Posted:
    6/12/2018
  • Job ID:
    120556
  • Pay Rate
    $0.0 - $13.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    714-921-7483

Job Description

Position Summary
Under limited supervision, is responsible for providing a full range of telephone switchboard duties, including triaging calls and relaying messages. Assists with clerical duties as required. Serves as a liaison between patients and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES
- Courteously and efficiently answers all incoming calls and connects callers with the correct extension.
- Takes and relays messages in an accurate and timely manner.
- Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary.
- Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party.
- Provides a pleasant and helpful phone contact for callers.
- Responsible for opening and closing the switchboard.
- Responsible for the in-house paging system.
- Performs clerical duties as assigned to maintain workflow in the department.

Qualifications
1-5 years of relevant experience.
Computer literacy/proficiency is required.
Experience with Microsoft Office (Outlook, Word, and Excel) is preferred.

Work Schedule
8:00am-5:00pm, M-FDress Codes: 

Volt is an equal opportunity employer

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