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Regional Manager in Gonzales, LA at Volt

Date Posted: 12/5/2018

Job Snapshot

Job Description

Service Center Manager (Direct-hire)
Gonzales, LA

Directs and manages a geographic region of service business comprised of multiple service center sites, including complete responsibility/accountability for profit and loss, safety, and people.

• Create a safe work environmental through training and compliance to OSHA requirements.
• Actively promote a safety culture by identifying and driving continuous improvements.
• Directs and manages multiple locations as self-contained profit and loss service centers across a complete scope of services.
• Responsible for capital investments and company assets.
• Develop, forecast and execute annual business plans that align with the overall business and financial plan and ensure its effective implementation across all subordinate locations.
• Negotiates contracts as needed to support Terms & Conditions requirements as well as service contracts.
• Select and develop employees: assure organization is optimal to meet plans.
• Conducts timely, effective performance reviews in accordance with company guidelines.
• Provides current, direct, complete, and action-able feedback that is both constructive and positive to staff.
• Communicates regularly to assigned employees on matters such as business conditions, goals, trends, accomplishments, and information on benefits and policies. Fosters open dialogue within work unit and across work units.

Operation Planning and Execution

• Responsible for all operational aspects of repair center and field service activity.
• Responsible for quality control and best practice implementation.
• Development and implementation of productivity / cost reduction plans through application of lean service principles, methodologies, and tools.

Sales Planning and Execution

• Works closely with area / local sales offices and end-customers in developing and capturing new business and new customer opportunities.
• Ensures effective price management of all services and products.
• Manages and tracks sales channel and end-customer customer satisfaction.
• Conducts customer presentations, business reports and reviews.


Education: Bachelor’s degree in Business or related field
Experience: Six (6) years of related experience

Volt is an Equal Opportunity Employer