Relationship Manager ( Recruiter) in Indianapolis, IN at Volt

Date Posted: 2/19/2021

Job Snapshot

Job Description

Every day at Volt, we see firsthand how one employee can make a difference for a business. Our success is built on our ability to identify and deliver quality talent. From start-ups to global accounts, clients rely on us for high-touch, consultative service and consistent delivery of qualified candidates. We know you have a choice of where you work, so we do everything we can to make Volt a first choice for talented professionals. We offer a diverse workplace that encourages collaboration, long-term career paths, and the chance to work with an array of great companies and inspired people.

The Remote Relationship Manager is responsible for identifying and developing relationships with Hiring Managers to their fullest potential in order to fill job requisitions across suppliers. The overall goal is to decrease direct sourcing, increase utilization of the program and continually improve in customer satisfaction.
Essential Responsibilities

  • Follow up regularly with clients to maintain relationships, build knowledge of needs, and develop new business opportunities
  • Acts as main point of contact for Hiring Managers and Suppliers
  • Conduct discovery calls with leaders for a full fact finding session prior to requisition release
  • Educates all assigned managers on the MSP process and relays benefits
  • Screens resumes and selects the most qualified candidates to present to the Client
  • Reviews resumes for inordinately high bill rates and negotiates with vendors
  • Solicits feedback on presented resumes from Hiring Managers and disseminates that feedback as necessary
  • Effectively communicate with Suppliers in the expedition of orders for contracted employees
  • Contact vendors via e-mail or phone regarding missing information
  • Respond to Vendors with any feedback on candidates
  • Provide hiring manager interview feedback to Vendor
  • Ensures the timely execution of the Escalation Process
  • Works with Hiring Managers and Suppliers to resolve billing issues (fallout report and other billing issues)
  • Work to build strong client relations and develop true partnership with the client?
  • Complete timely data entry of required data into VMS and corresponding systems in an effort to maintain consistency and integrity of data
  • Perform special assignments/complete projects as needed

Core Competencies

  • Focuses on the Customer
  • Knows the Business
  • Focuses on Profitability
  • Commits to Quality
  • Communicates Effectively
  • Shows Commitment
  • Takes Initiative
  • Works Efficiently
  • Demonstrates Adaptability

Qualifications & Required Skills
Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:

  • 1-2 years' experience in customer account management within the staffing industry
  • 1-2 years' staffing sales experience, recruiting, or marketing
  • Bachelor's Degree in comparable field preferred; an equivalent combination of education and experience may be considered

Required Skills

  • Effectively communicate in writing
  • Effectively communicate verbally including by telephone
  • Effectively communicate in-person with internal staff, external customers and field employees
  • Ability to meet or exceed minimum expectations and performance objectives
  • Ability to multi task to meet frequent deadlines
  • Assimilate well into a team environment

Job Requirements

Relationship Manager-Recruiter