Relationship Manager; Spanish-speaking in New Brighton, MN at Volt

Date Posted: 8/1/2019

Job Snapshot

  • Employee Type:
    Contingent
  • Job Type:
  • Duration:
    24 weeks
  • Date Posted:
    8/1/2019
  • Job ID:
    185096
  • Contact Name
    Volt Branch
  • Phone
    651-633-0013

Job Description

Relationship Manager; Spanish-Speaking

Pay: $21

Location: New Brighton

Hours: 8AM-4:30PM (subject to change)

Job Description:

This is an exciting opportunity to get your foot in the door with a diverse and ever-changing company! Our Relationship Manager will be providing support to a well-established client with locations in both Mexico and Canada. Responsibilities are as follows:

  • Accountability for audits and efficiencies including
    • Taxable Assignments
    • Assignment Extensions
    • Remaining PO/Budget reviews
    • Missing/accurate time card Entry
  • Participate in daily/weekly team meetings to discuss activity and action plans
  • Perform semi-annual client & supplier satisfaction surveys
  • Participate in new client implementations to provide the program a functional Operations Guide, Supplier Guide & End User Guide.
  • Support any client project activities including-
    • Assignment closures
    • Amendments/Edits to an assignment
    • Program refresh activities
    • Troubleshoot assignment activity as it related to incorrect project/cost centers
    • Time card delegations
    • Rate card reviews and recommendations
  • Back up support for audit team members
  • Participate in training with new team members
  • Additional support as needed

The ideal candidate has:

  • Fluency in Spanish and is able to professionally speak it over the phone and via email
  • Experience working in HR
  • A Bachelor's or Associate's degree in HR, Customer Service, Spanish or related field
  • Working knowledge of Microsoft Suite, especially Excel
  • Outstanding customer service skills and attention to detail
  • The ability to develop open and positive customer relations
  • The willingness to work within a flexible work environment and non-traditional work schedules, as necessary
  • Experience in managing multiple projects/deadlines

If you are interested in this opportunity, please respond to this ad or send a copy of your resume to hfranz@volt.com

Volt is an equal opportunity employer.