Retail Team Manager in Bloomington, MN at Volt

Date Posted: 7/13/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Job Type:
    Trades
  • Duration:
    32 weeks
  • Date Posted:
    7/13/2018
  • Job ID:
    103274
  • Pay Rate
    $0.0 - $20.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    512-362-5245

Job Description

Technical Repair Specialist Manager



Summary 

The Technical Repair Specialist Manager will be managing a team performing specific functional troubleshooting and repair skills with a focus on phones. 



Responsibilities 

Supervising a team preforming the following duties

  • Successfully complete training course for specific device repair process.
  • Troubleshoot, diagnose, and perform specific repairs of iOS devices.
  • Record all repairs accurately to maintain service and inventory part accuracy.
  • Develop product knowledge and research required information using all available tools and resources.
  • Perform additional support like check-in duties or service functions as needed.


Desired Skills

  • Management experience in retail
  • Familiar with or certified to repair iOS devices.
  • Ability to listen and provide feedback and guidance to others.
  • Ability to analyze and solve technical problems.
  • Ability to work in a fast-paced environment and make decisions quickly, sometimes under tight deadlines and pressure.
  • Proven success in team environments demonstrating shared responsibility and accountability with other team members.
  • Excellent verbal communications skills with ability to tailor communication and style to differing audiences.



Schedule Requirements

  • Must be able to work during retails hours (between 10am and 10pm, Mon-Sun)
  • Will work 8 hour shifts

Pay Rate - $20 per hour

Volt is an equal opportunity employer