RTV Coordinator - Return to Vendor in Jeffersonville, IN at Volt

Date Posted: 3/14/2018

Job Snapshot

Job Description

Position Title:  RTV Coordinator (Return To Vendor)

  • Position Overview:  Provide RTV support on wide variety of Motherboards, HDD, ODD, CPU, VGA, Memory, T.V. Tuner cards, and other products.  Assist others to achieve the goals and objectives of the company.  Oversee RTV Team and HR issues within section to ensure all policies are followed.  Duties may be assigned or removed as deemed necessary.

Essential Duties and Responsibilities:

  • RTV Lead/Coordinator
  • After team prepares for a Vendor, Go to Eservice, collect data and RTV number for that Vendor and make a file to request for RMA number from Vendor. And or Create RMA number (depending on Vendor)
  • Inform Vendors of RTV/RMA number, Part number, Serial number, Model number, and Quantity that need to be shipped.
  • Push Team to prepare and pack RTV number to ready them for shipping.  Create Packing list and send to shipping department.
  • Once RTV numbers are shipped inform Vendor of tracking number and update tracking number in Eservice and GPS website.
  • Help Testers test all parts in our department.
  • Help Packers prepare for all shipments.
  • Do weekly/monthly reports for HP and Supervisors. Including NTF report, OOW MB report, MB test results report, Power Supply test results report.
  • Do Daily OP RINS and Attendance report.
  • Perform other duties as assigned by supervisor
  • Help in all other areas assigned by supervisor

Knowledge, Skills and Abilities:

  • 35 wpm minimum
  • 4000 – 8000 ksph
  • Proficient with Microsoft Excel
  • High attention to detail
  • Good communication skills
  • Be able to follow SOP’s
  • Ability to multitask
  • Proficient with using a computer