Sales Support Specialist in Houston, TX at Volt

Date Posted: 9/21/2018

Job Snapshot

  • Employee Type:
  • Location:
    Houston, TX
  • Job Type:
  • Duration:
    16 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $0.0 - $17.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    (281) 670-0124

Job Description


TITLE:                          Sales Support Specialist

LOCATION:                  Houston, TX


FLSA STATUS:            Non-Exempt

GRADE BAND:             L9-Operational

REPORTS TO:              Assistant Manager – Sales Support

FUNCTION:                   This position works with the Sales Support Team, supporting the team of Regional (Field) and Business (field) Managers of a specific region, working with the BM to suggest resolutions to dealer issues and queries in the corresponding region. This position will coordinate with dealers, finance companies, and multiple departments within the organization to achieve resolutions in day to day functions.

GOAL:                          This position is designed to support the Regional and Business managers as well as Dealers in corresponding territory.

REQUIREMENTS:         Advanced analytical knowledge/experience

Experience in the following elements required:

  • Minimum 1-3 years of Customer Sales & Service experience
  • Advanced knowledge of Microsoft Programs, with emphasis in Excel and Word
  • Excellent communication skills to be able to converse with dealers and employees via phone and email.
  • Excellent organizational skills.
  • Ability to balance long-term assignments with day to day inquires from field staff and dealers.
  • Basic understanding of Business Accounting and Systems to analyze issues with daily sales transactions.
  • Skilled at problem resolution.
  • Ability to multitask in a fast paced office environment.
  • Ability to work in a team environment.
  • Ability to read, write, and speak the English language is required.
  • While performing the duties of this job, the employee is frequently required to sit; operate computers; job requires full use of hands and arms and ability to talk, see, and hear. The employee occasionally is required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.

Experience in the following elements desired:           

  • Bachelor’s degree or equivalent experience

Local Houston, TX candidates will be preferred.