Salesforce Administrator in Pleasanton, CA at Volt

Date Posted: 8/3/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Duration:
    12 weeks
  • Date Posted:
    8/3/2018
  • Job ID:
    116057
  • Pay Rate
    $40.0 - $55.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    510/505-0560

Job Description

The Salesforce Administrator will work as part of the team dedicated to ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of the system based on the various user group needs. We are seeking someone with excellent technical and communication skills who can interface directly with internal stakeholders to understand their needs in order to administer and enhance the system accordingly. This person will serve as the "go to" for users, promote adoption, keep current on new releases and AppExchange solutions, provide training, and more. Additionally, the Administrator will perform basic updates, such as add/delete users, and adding basic custom fields.  Often works with other departments and its personnel to coordinate retrieval and reporting functions. May serve as Sales department liaison to MIS/IT function.   Management of integrated vendor applications in salesforce such as Marketo, Velocify, Live Person chat integration widget, Internet Creations, CRM Fusion, Perficient, etc…

Responsibilities:

  • Manage day-to-day changes in salesforce.com including onboarding new users, terminating users, changing users within the hierarchy, etc…
  • Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions
  • Manage new releases of SFDC and efficiently roll out new features, as applicable
  • Maintain, enhance and create workflows, functions and configurations within the Salesforce.com environment
  • Create new reporting capabilities and respond to ad hoc reporting requests as needed.
  • Provide support functions as needed
  • Provide sales and financial data to company executives
  • Maintain system security and integrity
  • Reassign Accounts, Contacts, and Opportunities in response to personnel changes
  • Provide user training as needed
  • Import, update data as needed
  • Ensure data integrity by merging duplicate Leads, Contacts, and Accounts; performing mass uploads and updates of data as required; Removing unnecessary fields and data; ensuring screens, fields and workflow have accurate names and reflect current workflow
  • Management of integrated vendor applications in salesforce such as Marketo, Velocify, Live Person chat integration widget, Internet Creations, CRM Fusion, Perficient, etc…