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Scheduler/Patient Service Coordinator in Dallas, TX at Volt

Date Posted: 4/11/2019

Job Snapshot

  • Employee Type:
  • Location:
    Dallas, TX
  • Duration:
    12 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $0.0 - $20.91/Hour
  • Contact Name
    Volt Branch
  • Phone

Job Description


Volt Workforce Solutions is looking for Scheduler/Patient Service Coordinator. After reading the job info below, if interested, email an updated resume (in Word format).

Job Title: Scheduler/Patient Service Coordinator

Location: DALLAS, Texas

Key Responsibilities

  • Answers all incoming calls; assesses callers needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner.
  • Schedules new patients and return appointments in computer system in accordance with physician and/or office guidelines.
  • Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
  • Obtains and enters all authorization and correspondence relating to referrals in patients charts and computer.
  • Maintains physicians schedule: on call, vacations, meetings, etc.
  • Schedules outpatient appointments/testing and hospital admissions upon request.
  • Obtains necessary pre-certification as required.
  • Handles new patient referrals, gathers necessary information, assigns the patient account number and schedules appointment.
  • Collects co-pays, deductible and other out of pocket amounts at time of visit.
  • Maintains primary office scheduling book containing all physician meetings, satellite schedule, rounding and call coverage.
  • Handles incoming phone calls from patients needing to schedule or reschedule appointments.
  • Provides patients with accurate and legible appointment cards.
  • Documents no shows in patient’s chart for missed visits. Follows up with patient to reschedule any missed appointments.
  • Arranges for patients to have financial counseling as needed.
  • Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
  • Follows policies and procedures to contribute to the efficiency of the front office.

Covers for other front office functions as requested

As a Volt employee, you can expect the highest level of support.  We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees.  Contact a Volt representative by applying to this posting online for immediate consideration. Submit your resume today! To learn more about Volt, please visit: and to see more of our job postings, please visit:

Volt is an Equal Opportunity Employer.

Pay rate is $20.91\hr