Seasonal Customer Service in Dallas, TX at Volt

Date Posted: 8/5/2019

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Dallas, TX
  • Duration:
    12 weeks
  • Date Posted:
    8/5/2019
  • Job ID:
    190567
  • Pay Rate
    $15.0 - $20.0/Hour
  • Contact Name
    Volt Branch

Job Description

Volt Workforce Solutions is looking for

Seasonal Customer Service Representatives

Location: Dallas, TX 75251 - 635 & Coit

Our client is one of the most trusted resources for custom printed card and stationery products in the USA

Shift: Must be able to work 8 hour shifts between 7:00 am and 6:00 pm. daily.  This is full-time hours after you complete training.

DESCRIPTION:

CSR will take inbound calls from clients ordering holiday greeting cards and accurately enter orders.

Requirements:

  • Excellent (English) communication skills (verbal and written)
  • Clear articulation of the English language
  • Excellent spelling and grammar skills
  • Must know the correct usage of your/you’re, its/it’s, and other commonly misused words
  • Must be able to correctly address an envelope
  • Must know correct US State abbreviations
  • Excellent telephone manners and etiquette
  • Ability to calmly handle the occasional upset customer
  • Ability to follow detailed instructions and directions from both customers and client staff
  • Ability to respectfully accept constructive feedback and maintain professionalism
  • Must be able to use a PC and be familiar with Microsoft Office

Other Requirements:

  • Must be available to complete the assignment through mid-December with no pre-planned vacations or appointments
  • Must be able to work the day after Thanksgiving
  • Must be ready to work at their scheduled time without distractions
  • Ready to take the first call at their scheduled shift time
  • Leave and return from lunch/breaks at the scheduled time

Volt is an Equal Opportunity Employer.