Senior IT Analyst in Peoria, IL at Volt

Date Posted: 8/27/2018

Job Snapshot

  • Employee Type:
  • Location:
    Peoria, IL
  • Job Type:
  • Duration:
    24 weeks
  • Date Posted:
  • Job ID:
  • Contact Name
    Volt Branch
  • Phone

Job Description

VOLT provides highly skilled contingent workers to local, national and international clients in all major industries. VOLT has over 60 years of experience and is a leader in the industry. We work with many of the Fortune 500 and 1000 companies to provide workforce solutions.

Capitalizing on knowledge and innovation, comprehensive resources, and technology, VOLT provides top talent to the many thousands of clients across the globe. Over 60 years of unwavering focus on the issues of workforce management have gained us a reputation of being one of the most knowledgeable and accomplished strategic workforce partners in business for clients and candidates alike.

We have a talented and upbeat staffing team focused on the quality of your career. As a VOLT employee, you can expect the highest level of on-site support. We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees.

VOLT has an opportunity for you to become part of a prestigious team of professionals. We are seeking an IT Analyst III to work onsite at our client’s facility in Peoria, Illinois. This is a contingent position expected to last approximately 6 months. (No C2C)

6 months

Peoria, Illinois  

6 months

Peoria, IL 61629

Candidate Responsibilities
We are growing our core digital eCommerce team at Caterpillar! Join a passionate team providing operations support for a new IBM Sterling Order Management application and existing B2C eCommerce solutions. We are looking for a full-time, in-house eCommerce B2C Specialist to work closely with our eCommerce product owner, development and support teams to provide application & technical leadership, proactive analysis, troubleshooting and resolution of performance, availability & reliability issues. Job Duties/Responsibilities may include but are not limited to: This position reports to an IT Supervisor, Senior IT Supervisor or IT Manager, as do other staff jobs in application systems and technical infrastructure sections. Responsibilities of the incumbents are across functional lines with individuals providing support of eCommerce applications. • Acts as team leader for support groups; provides programming and application/technical leadership, guidance, and assistance to other team members. • Works directly on complex application/technical problem identification and resolution, including responding to off-shift and weekend support calls. • Works independently on complex systems or infrastructure components that may be used by one or more applications or systems. • Performs integrated testing and customer acceptance testing of components that requires careful planning and execution to ensure timely, quality results. • Fully knowledgeable of the relevant programming languages, program design and specification development, programming logic, logic diagrams, system analysis techniques, testing, debugging, documentation standards, file design, storage and internal systems and cross platform infrastructure components; can provide training on these topics for others. • Performs implementation and integration tasks for medium to large, complex in-house developed systems and/or purchased software solutions. • Assists customers with documentation, training and usability efforts. • Integrates processes across functional organizations. The position manages the completion of its own work assignments and coordinates work with others. Based on past experiences and knowledge, the incumbent normally works independently with minimal management input and review of end results. Typical customers include Caterpillar customers, dealers, other external companies who purchase services offered by Caterpillar as well as internal business unit and/or service center groups. The position is challenged to quickly and correctly identify problems that may not be obvious. The incumbent solves problems by determining the best course of action, within departmental guidelines, from many existing solutions. The incumbent sets priorities and establishes a work plan in order to complete broadly defined assignments and achieve desired results. The position participates in brainstorming sessions focused on developing new approaches to meeting quality goals in the measure(s) stated.
Managing the level 2 and level 3 managed service support teams, prioritization of incident, change and problem management activities, be the functional expert for the eCommerce B2C application and help onboard new dealers for the application.

Typical Day
Operations support of the eCommerce B2C mission critical applications. Work on prioritized issues, ensure application meets the service level availability (incident, problem and change management).

Education Requirements:
Bachelor’s Degree in Computer Science, Information Technology or an equivalent 4 year technical degree

Technical Skills
Required Skills: •3+ years Application Support or Development experience (Java web applications preferred) •Experience with IBM Sterling Order Management System •Experience with IBM Websphere Commerce Top candidates will also have the following: • Experience with Linux and its underlying components, system statistics, performance tuning, filesystems and IO • Experience with application monitoring tools: TM Art, Dynatrace, Introscope (or other similar) • Integrations familiarity (ESB, BPM, IIB) • Practical experience with Websphere Application Server • Experience with continuous integration frameworks • Experience with performance diagnostics, performance tuning, capacity planning, and monitoring. • Are eager to learn new technologies and programming languages. • Experience working in cloud environments • Deep expertise in the mentality, processes, and tools needed to deliver highly available applications

Soft Skills
•Team leadership experience for supporting applications • Able to function at a high level in critical situations. • Good verbal and written communication skills

If you have questions, contact Devin at 309-495-2068 or

If you do not meet all the qualifications of the position listed here, please be sure to go to to see the other positions we have available that you may qualify for.

VOLT is an Equal Opportunity Employer