Service Desk in Benbrook, TX at Volt

Date Posted: 10/27/2020

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Benbrook, TX
  • Job Type:
  • Duration:
    24 weeks
  • Date Posted:
    10/27/2020
  • Job ID:
    252518
  • Pay Rate
    $16.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    919/789-6953

Job Description


Our client is looking for a qualified PC Technician for their Forth Worth Texas location with hardware and software troubleshooting experience.  Network troubleshooting is also a big plus.

Job Description:
Primary Responsibilities:

  • Troubleshoot desktop operating system, application errors and PC hardware issues.
  • Troubleshoot minor server-hardware issues.
  • Manage trouble tickets from inception to closing, includes tracking resolution progress and updating customers on ticket status.
  • Provide OS and database maintenance. Set up and maintain user desktop environments; relocate and set up peripherals as may be required.
  • Order, inventory, and return IT parts and equipment as needed.
  • Maintain printers; troubleshoot issues.

Qualifications:

  • H. S. diploma or GED A+ certification.
  • 2+ years support experience that includes the following: User desktop setup Windows, UNIX, and/or Linux OS HP and/or Dell server hardware Active Directory or Novell networking
  • Previous experience with Windows 10 
  • Related Skills and Competencies:
  • Strong verbal and written communication skills for customer interface and documentation. Organizational and time-management skills with ability to multitask effectively. Ability to learn new technologies.

Volt is an equal opportunity employer.

Pay is 16/hr