Service Manager in Boise, ID at Volt

Date Posted: 5/7/2018

Job Snapshot

  • Employee Type:
    Direct Hire
  • Location:
    Boise, ID
  • Job Type:
    Marketing & Sales
  • Duration:
    N/A
  • Date Posted:
    5/7/2018
  • Job ID:
    113968
  • Pay Rate
    $75000.0 - $90000.0/Year
  • Contact Name
    Volt Branch

Job Description

Volt Workforce Solutions is currently looking for a Service Manager for a trailer manufacturing company in the Boise area.

Essential Job Functions:

  • Monitors Service & Parts department’s efforts to achieve weekly, monthly, and yearly quotas and goals.  
  • Develops and implement strategies to increase part and service sales.
  • Conducts market research and performs pricing analysis to ensure retail pricing is competitive among the industry both locally and nationwide.  
  • Processes warranty claims by compiling the warranty packet and coordinating with sales, finance, and engineering.
  • Schedules change orders and oversee new trailer deliveries.
  • Participates in trade shows by representing the organization through interacting with customers and sharing information on products.
  • Coordinates with internal departments to complete scheduled work as needed.  
  • Works with customers to identify and resolve technical issues.
  • Continually improve work processes and procedures.
  • Display an attitude of cooperation and work harmoniously with all levels of company employees, vendors, and customers.
  • Supervises employees in accordance with company policies and applicable laws.
  • Adhere to company policies, rules and promote safety standards.
  • Performs other duties as assigned.

Minimum Requirements:

  • Able to create and implement marketing strategies and tactics, sales techniques, and inventory control systems.
  • Understands mechanical systems related to semi-bulk trailers.
  • Able to answer customer questions and complaints in a professional and timely manner.
  • Ability to self-motivate, lead teams and succeed in a fast-paced and changing environment.
  • Ability to organize and perform work efficiently with attention to detail.
  • Must be able to communicate information and instructions in a clear manner.
  • Ability to manage multiple assignments which may include frequent interruptions.
  • Strong problem solving, analytical, written and oral communication skills.
  • Approximately 25% travel.

Education:

  • High school diploma or general education degree (GED).
  • Secondary education preferred.

Experience:

  • Five plus years related experience and/or training.
  • Outstanding communication and conflict resolution skills.

This is a Direct Hire position, M-F.

Volt has over 60 years of staffing experience. We work with many of the Fortune 500 and 1000 companies to provide workforce solutions. We offer many direct hire full-time positions as well as many contingent/temporary positions. We offer our workers competitive pay and benefits, as well as educational programs and redeployment assistance.

To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com

Volt is an Equal Opportunity Employer.