Service Support Specialist in Rochester, MI at Volt

Date Posted: 11/11/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Rochester, MI
  • Job Type:
  • Duration:
    48 weeks
  • Date Posted:
    11/11/2018
  • Job ID:
    137211
  • Pay Rate
    $16.0 - $19.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    651/468-3988

Job Description

Volt Workforce Solutions is looking for an IT Service Support Specialist for our client in Rochester Hills, MI. 

Duties:

  • Provide support and technical assistance to PC Integration customers.
  • Answer questions or resolve computer \ OEM software problems for these customers via telephone, PC access software or email.
  • Identify root cause of problems, troubleshoot and provide advice to assist end users.
  • Coordinate with other departments to resolve problems if necessary.
  • May provide assistance concerning the use of desk side tools including hardware, software, printing, hardware/software installation, operating systems, network issues, Web support, and general technical troubleshooting.
  • Perform desk side support duties including installation, maintenance, testing, of PC Integration on Customers' computers.
  • Troubleshoot problems and takes corrective action. 

Volt is an Equal Opportunity Employer