Site Service- Coordinator in Durham, NC at Volt

Date Posted: 9/20/2018

Job Snapshot

  • Employee Type:
  • Location:
    Durham, NC
  • Job Type:
  • Duration:
    48 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $16.0 - $20.0/Hour
  • Contact Name
    Volt Branch
  • Phone

Job Description

Volt has been a leader in the Staffing Industry for 60 years and currently has more than 100 branches nationwide to serve both our clients' and candidates' needs. We connect office professionals with leading employers in the area. Whether you are looking for a contract/temporary position or a direct hire, we are here to serve you. Find out more about us by visiting

Volt is an Equal Opportunity Employer.

The Coordinator is responsible for carrying out basic tasks at a customer site. Tasks include but not limited to, inventory management, purchasing, shipping, receiving, chemical tracking, storeroom tracking, and product delivery.

The Coordinator position requires knowledge and application of routine customer systems. Reporting and customer interaction is typically of a routine nature. Must be cognizant of and adhere to Standard Operating Procedures and regulatory requirements.

  Performs inventory management related functions such as monitoring slow moving and dead inventory, conduct cycle counting, yearly physical inventories, and reporting.

  •  Provides daily customer service functions and communicates with the customer relative to inventory management.
  •  Performs purchasing functions including but not limited to: back order reporting and expediting, direct factory shipments, 3rd party support, managing quotes, document control, records maintenance, and resolving open invoices or pricing issues.
  •  Responsible for all customer service related functions including but not limited to: order entry, reporting, maintaining metrics, and cost savings tracking.
  •  Performs shipping coordination activities such as shipping customer material, handling routine issues, operating basic warehouse equipment, entering shipping information into the customer computer system, and equipment inspections.
  •  Responsible for handling hazardous material and preparing shipping documentation and packaging requirements.
  •  Interfaces directly with customer point of contact, purchasing directors, facility directors and plant managers.
  •  Responsible for managing consigned, non-consigned, customer owned or 3rd party inventory.
  • Utilizes basic customer computer systems (SAP, Citrix, Intranet, ChemSW, and customer specific systems) in fulfillment of job duties.
  • Meets goals and objectives: safety, performance and quality.
  •  Creates programs for enhanced service efficiencies.
  • Interfacing with Sales force and manufacture representatives.
  •  Documents change management.
  •  Updating and maintaining Standard Operating Procedures.
  •  Perform other duties as assigned.

High school diploma or GED required or equivalent experience

 2+ years experience in material handling/inventory replenishment or customer service

Spill containment training, IATA, DOT, IMDG and OSHA Right to Know a plus

 Cross referencing and inside sales experience a plus

 Knowledge of scientific products and services a plus

HOURS 8:00am - 4:30pm Monday through Friday

 Conform to all customer requirements for background checks, health and safety issues, security clearances
Knowledge of Information intermediate computer skills including Microsoft Office with
proficiency in Word and Excel
 Solid understanding and experience in either shipping, inventory, or purchasing

 Excellent Customer Service Skills; displays a professional can do attitude
High regard for safety, quality and adherence to protocols, policies and procedures
 Ability to self-manage and self-motivate; forward thinking
Ability to prioritize tasks, and meet deadlines
 Knowledge of scientific products and services a plus
 Ability to communicate effectively with both the customer and internal contacts
Travel may be required