Site Services Coverage Coordinator in King of Prussia, PA at Volt

Date Posted: 3/19/2018

Job Snapshot

Job Description

VOLT Workforce Solutions is currently looking for qualified candidates for one of our successful clients in Northern New Jersey/Pennsylvania area. 

We are looking for that candidate that is dependable, hard-working, quick learner, good customer service skills, able to follow specific instructions and utilize customer specific computer systems.

Job Title:          Site Services Coverage Coordinator

Duration:         3 months

Hours:              8 AM to 5 PM

Pay Rate:         $18.00 - $20.00/hour

The Site Services Coverage Coordinator supports multiple facilities and/or customers in a strategic geographic area and may perform the job functions of Inventory Coordinators, Technicians, Material Handlers, Glass Washers.

Job Description:  

Performs all duties associated with operations of Site Services.

Works closely with management to complete projects such as Standard Operating Procedures, Scopes of Work, Training, and other assorted tasks along with direct customer interfacing relative to job functions.

Interfaces directly with customer Point-of-Contact, purchasing directors, facility directors and plant managers etc. to procure lab supplies and material.

Utilizes customer computer systems: ESS, Citrix, VBQ, Info Access, Intranet, Ariba, SAP, EZ Source, ESpree, Nexus, Pitney Bowes, UPS, Fedex, StockTracker, ChemSW, Ship Tracker, JD Edwards and customer specific applications.

Trains associates on all service offerings.

Provides level 3 ESS Support (Full customer services, credit rebills, invoice scrubbing).

Modifies, designs and maintains quality metrics and key performance indicators.

Manages a budget related to expense reports.

Meets revenue, TOE, safety, performance and quality goals and objectives:

Creates programs for enhanced service efficiencies.

May require traveling to customer sites.

Perform other duties as assigned.

NOTE: This position will requires candidate to support customer accounts in Northern New Jersey, Islin, Elizabeth, Piscataway, East Hanover etc. and could also be asked to support a  customer site in King of Prussia.  Reimbursement for toll fees, parking and excess commute time where applicable. 

Experience & Skills Needed:

  • Conform to all customer requirements for background checks, health and safety issues, security clearances and medical checkups.
  • Strong communication and presentation skills
  • Knowledge of Information Access and System ESS; proficient Microsoft Office and computer skills
  • Excellent Customer Service Skills; displays a professional can- do attitude
  • Knowledge of procurement/Inventory management systems and procedures
  • Ability to perform duties with the highest regard for safety, quality, and site protocols/policies/procedures
  • Cross Referencing skills
  • Must be exceedingly flexible, forward- thinking, motivated, and can act independently


  • High school diploma or GED required; Associates degree or undergraduate degree in business or science related field is preferred
  • 3 -5+ years experience in Inventory control/procurement/shipping and receiving/Inside Sales, etc.
  • IATA, DOT, OSHA Right to Know, IMDG
  • Valid Driver’s License and transportation; CDL a plus
  • Hazwoper Certification preferred
  • Cross referencing and inside sales experience a plus
  • Must be able to travel 50% of the time

Candidate must consent to Criminal Backgroud and Drug Screening.

Please contact Connie at 215-606-6971 to discuss this opportunity further, for we need you to join the Volt Team!

Volt has earned its reputation as staffing industry leaders by making sure our clients make the right hire, every time.

Volt is an equal opportunity employer.