Sr. Service Technician in Santa Barbara, CA at Volt

Date Posted: 4/3/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Job Type:
    Miscellaneous
  • Duration:
    24 weeks
  • Date Posted:
    4/3/2018
  • Job ID:
    104326
  • Pay Rate
    $22.0 - $36.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    805/349-1212

Job Description

SERVICE TECHNICIAN SR.

Main Objective:

To perform the decontamination, inspection, test, troubleshooting, failure investigation and repair of returned medical products.

Essential Duties and Responsibilities:

  1. Assist in the maintenance, organization of service and repair. Facilitates, create systems, benches, layout and tooling to ensure efficient handling of defective products. May include outside facilities as well.
  2. Responsible for the trouble shooting, failure investigation, repair, testing and documentation of electromechanical and video system products returned from the field to determine appropriate action and handling.
  3. Utilize various computer programs, Digital Multi Meters, Oscilloscopes, light measurement equipment, waveform monitoring equipment, digital and analog electrical test equipment to troubleshoot returned products.
  4. Utilize Soldering and Desoldering skills on printed circuit board assemblies for thru hole and surface mount components.
  5. Responsible for performing and managing failure root cause analysis on all returned products.
  6. Perform complaint failure evaluations and provide estimates on repairs.
  7. Modify, rebuild or overhaul electromechanical products.
  8. Apply knowledge of electronics/electrical principles in determining equipment malfunction.
  9. Document and communicate findings to management, QA, manufacturing and engineering as needed.
  10. Work with Arthrex Inc to complete documentation necessary for closure of customer complaints.
  11. Provide training to service personnel as required.

Incidental Duties:

The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.

Education and Experience:

  • High school diploma or equivalent required.
  • Minimum of 5 years of work experience in an electronics environment.
  • Experience in system analysis, testing, troubleshooting to component or board level preferred.
  • Experience in a regulated manufacturing environment, including electrical test processes and procedures preferred.

Knowledge and Skill Requirements/Specialized Courses and/or Training:

Electronics, optics, electromechanical equipment trouble shooting and repair.

Knowledge of FDA Quality System Requirements, ISO 13485 Quality System Requirements, ISO 14971 Risk Management Requirements and GMP, Good Manufacturing Practices.

Machine, Tools, and/or Equipment Skills:

The applicant must have basic computer knowledge; an understanding of Microsoft Word, databases, ERP systems and Excel are required.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Mathematical Skills

Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements.

Language and Communication Skills:

Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required sit; use hands and fingers, to handle, or feel; and reach with hands and arms. The employee must bend frequently and lift up to 50-70 lbs on a regular basis.

Vision Requirements:

Visual acuity necessary to do the job safely and effectively.

Specific vision abilities required by this job include close vision.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to potentially contaminated product, high pressure air systems, airborne particles, risk of electrical shock, potentially toxic chemicals and sharp tools. The noise level in the work environment is usually moderate.