Staffing - Customer Service Coordinator I in Hickory, NC at Volt

Date Posted: 9/20/2018

Job Snapshot

Job Description

Volt is working with a leading innovator of engineering designs and technology to find Customer Service Coordinators

Job Title: Customer Service Coordinator

Location: Charlotte NC

Job Description

The Customer service coordinator will work in a cooperate environment to provide quotes and complete orders. After reading the job description below, if you feel that you are a match please apply.

KEY RESPONSIBILITIES

  • Responsible for error free execution of quotes, orders, return authorizations, and other order management related activities. 
  • Ability to communicate product discrepancy specification information to customers. 
  • Build strong working relationships with both internal and external customers. 
  • Understand and execute contractual agreements. 
  • Coordinate customer requirements with Sales, Marketing, Engineering Services, and Operations to meet customer requirements. 
  • Professional phone skills and written communication skills to include excellent use of grammar and sentence structure. 
  • Ability to flex across customers, markets, and segments to ensure timely responsiveness to customers. 
  • Participation in training, testing, and project related activities as identified. 
  • Represent the company to the customer in a highly effective, professional manner. 

PROFESSIONAL EXPERIENCE / QUALIFICATIONS

  • Represent the company in a professional manner consistently, even under pressure.
  • Quality and customer focused.
  • Excellent verbal and written communication skills.
  • Effective problem solver, detail oriented.
  • Demonstrate time management skills and the ability to multitask.
  • Motivated Team Player – ability to lead and participate within self-motivated work teams.
  • Ability to grow within the organization.
  • Proficiency with computer programs such as SAP, Microsoft Office, Excel, Word, SharePoint.
  • Excellent typing and keyboarding skills.
  • Proficient math skills.
  • Ability to work a variety of work schedules, including holiday and weekend emergency coverage.
  • Produce error free work
     

EDUCATION

 Bachelor’s degree or equivalent experience.

As a Volt employee, you can expect the highest level of support.  We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees.  Contact a Volt representative by applying to this posting online for immediate consideration. Submit your resume today! To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com

Volt is an Equal Opportunity Employer.

Pay Rate is 16.00/hr