Staffing - IT Desktop Support in Christiansburg, VA at Volt

Date Posted: 5/14/2018

Job Snapshot

Job Description

Volt has partnered with an industry leading organization in their search for a Desktop Support professional.  Individuals must have an Associates degree and experience providing Desktop Support in a Windows environment.  Please review the description today and apply with your resume if you are interested!

Thank you

Initial Job Responsibilities 

• Associates Degree or higher (unless Associates Degree would be attained within 6 months of Hire Date) 
• Respond to and resolve user problems with hardware, software and/or services for all desktop computing equipment 
• Install and upgrade computer equipment and software 
• Proficient in hardware system components and peripherals (printers, scanner, wireless handhelds) 
• Identify recurring issues, document and escalate to appropriate personnel 
• Represent technical bridge between technology groups and business units 
• Make recommendations for improvement in processes and procedures 
• Follow existing processes and use standard methodologies to carry out assigned tasks 
• Will be required to maintain inventory supplies (desktop hardware, toner, etc) 
• Participate on cross•technology teams 
• Performs other related duties as assigned by management 
• Strong troubleshooting skills 
• Active Directory familiarity 
• Proficient in installation, navigation, and support of Microsoft Operating systems up to and including Windows 10 
• Knowledge mobile device operating systems such as IOS and Android 
• Microsoft Office (Word, Excel, Outlook Email and Calendaring, PowerPoint, Access) 
• Documentation skills 
• Good oral and written communication skills 
• Problem solving skills 
• Ability to work independently or as part of a team

VOLT is an equal opportunity employer