Support Engineer 2 in Irving, TX at Volt

Date Posted: 4/20/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Irving, TX
  • Job Type:
    Computer Industry
  • Duration:
    8 weeks
  • Date Posted:
    4/20/2018
  • Job ID:
    104281
  • Pay Rate
    $19.69 - $26.59/Hour
  • Contact Name
    Volt Branch

Job Description

Are you a IT Support Specialist with some development experience or a Jr Developer with C++ or C#, looking for an opportunity to broaden your horizons? Are you looking for an chance to prove your abilities and grow within your development skills? 

If so, then this is the right opportunity for you!!!

Our client is hiring 2 Application Support Developers for a 2+ month contract in Irving, TX. The individuals in this role with act as a secondary response for technical support, providing support for complex products, including escalated issues, mainly to end users, along with developers and corporate customers.

You will also;

  • Provide support via telephone, written correspondence, and electronic media.
  • Works independently with limited supervision.
  • May provide technical training, coaching and mentoring to other engineers.
  • May act as substantial technical resource in certain product areas.

Skills:

  • 2-3 years related experience required. Solid understanding of standard computer science concepts required. Knowledge of personal computers, relevant operating systems, applications, and/or languages required.
  • Knowledge of personal computer architecture and networking required.
  • Solid understanding of technical support issues required.
  • Must have sufficient technical depth to communicate with development and other internal organizations at a peer level. Strong communication, problem solving, and technical writing skills; excellent customer service and support skills required. Programming and debugging skills preferred.
  • Expertise in Microsoft SharePoint and Active Directory required; SQL Server and IIS are a plus.
     

Technical Qualifications for this role include both fundamental and working knowledge of:

  • The Windows client and server operating system platforms
  • The Microsoft browser platform (Microsoft Edge, Internet Explorer)
  • Internet Explorer web APIs (1-2 years of development experience is preferred)
  • HTML, CSS, and JavaScript (minimum of 1-2 years development experience preferred)
  • C++, C# (minimum of 1-2 years development experience preferred)
  • HTTP, HTTPS, and proxying
  • TCP/IP networking
  • Authentication / Authorization methodologies