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Support Technician in Larkfield-Wikiup, CA at Volt

Date Posted: 3/15/2019

Job Snapshot

Job Description

Volt has an opening for a Support Technician to provide L2/L3 support as well as manage a support queue on a long-term position for a client in Santa Rosa, CA. Volt's Client unlocks measurement insight at leading technology companies and is a future technology enabler that goes where the electronic signal goes. Help them shape the future.

We are looking for someone with the ability to solve hardware and software problems with Apple products, including iMac’s, laptops, iPhones, and Apple applications software.

Responsibilities:

  • Experience with hosted productivity and communications applications, including Google, Box, MS Office, Adobe, contact center tools, and the ability to train and support employees on their use.
  • Knowledge of Apple and Android mobile phone systems and the ability to advice and help employees with those tools.
  • Knowledge of administration of Apple computer products using enterprise management tools.
  • Experience using and managing ticket-based enterprise work-flow management systems (SM9, Cherwell)
  • A positive, service-oriented attitude.
  • Good verbal and written communications skills.

Requirements/Certifications:

  • Apple Certified Support Professional (ACSP)
  • Apple Certified Maintenance Technician (ACMT)
  • JAMF/Casper Suite certification.

Please note the following:

  • This is a W2 position.
  • Direct inquiries only.
  • No 3rd party submittals please.
  • This position is not available for Corp-to-Corp.
  • This position is not available for Associate Vendors

In today's job market, "who you know" matters more than ever - and that's why you should get to know Volt. We're one of the world's largest recruiting companies, yet our success is built one successful placement at a time. Each of our recruiters has niche industry expertise, committed to connecting top talent with respected companies.

Through Volt's Military Heroes Program, Volt secures the talents of American's veterans and encourages their dependents and spouses to contact Volt. Volt is a member of the Military Spouse Employment Partnership and is proud to support the Wounded Warrior Project.

http://www.voltmilitary.com/site/8417/commitment.html

For more opportunities, connect with us online at volt.com/NorCal.

Volt is an equal opportunity employer

Click on the Apply button to apply for this job.

PLEASE NOTE: When calling in for this position, please call our Recruiter at: (916) 923-0544.  Thank you.