Team Lead in Towson, MD at Volt

Date Posted: 4/23/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Towson, MD
  • Duration:
    8 weeks
  • Date Posted:
    4/23/2018
  • Job ID:
    103558
  • Pay Rate
    $12.31 - $16.3/Hour
  • Contact Name
    Volt Branch

Job Description

Volt is looking for a Team Lead in the Towson, MD area. Overall, Volt is needing someone with previous supervisory experience and be comfortable keeping up with today's Technology. This is a great opportunity for someone who is looking to gain additional experience in a leadership role. If you are interested in the role please send an updated resume and apply.  

Qualifications:
Candidate must have a combination of copy/production & mail center experience – Supervisory experience preferred. Good technical skills and ability to use complex printing machinery. Ability to remain updated on current technology and trends in the marketplace. Must be able to work independently and Lift up to 50 lbs.

Responsibilities:
Supervises day-to-day operations of specified 1-3 person site. May run shifts or site solo. Develops, implements and reviews related procedures. Invoices accounts and interacts with customers; assists in maintaining acceptable profit levels and ensures that customer expectations are met. The Site Supervisor is the point person on site for customer issues and contract compliance. Functions as a document specialist or other operations worker. If a site exceeds 3 people, it must have a Site Manager or Assistant Manager if part of a larger campus-environment site. JOB DUTIES AND RESPONSIBILITIES

  • Responsible for effective implementation and management of RICOH Service Excellence.
  • Functions as a document specialist or other operations worker.
  • Handles formal contact with the customer on a daily basis in MS.
  • Provides training on workflow and machine operations when necessary.
  • Ensures payroll accuracy by overseeing and correcting all time clock punches.
  • Achieves shift profitability in the area of cost of goods by effectively supervising the shift in the use of company materials and supplies.
  • Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and Deadline compliance.
  • Meets quality and deadline standards by the effective use of job scheduling practices.
  • Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work.
  • Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales department.
  • Ensures all direct reports execute objectives by the use of a developmental plan/ninety (90) day plan and regular performance reviews; posting productivity, quality and deadline results.
  • Maintains positive internal working relationships with all department employees by communicating in a professional manner.
  • Completes site reports and other paperwork on time and accurately.
  • Completes month-end management report in the absence of Site Manager.
  • Possesses ability to manage financial results by interpreting projecting, managing declining balances and reconciling profit and loss statement.
  • Responsible for managing P&L.
  • Performs other duties as assigned.

Volt is an Equal Opportunity Employer