Technical Support Specialist in Tucker, GA at Volt

Date Posted: 2/27/2021

Job Snapshot

  • Employee Type:
  • Location:
    Tucker, GA
  • Duration:
    24 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
  • Contact Name
    Volt Branch
  • Phone

Job Description

Technical Support Specialist

In this contract role, you will provide first level help desk technical support in a collaborative work environment utilizing phone, chat, text, video, and email communication methods. Evaluate incoming issues and gives assistance utilizing the appropriate support information and documentation. Makes entries for incoming issues and all activities that pertain to any existing issues within the incident tracking system. There will be training provided onsite for the first few months, then, working remote with onsite occasionally.

What You Need to Be Successful?

  • 3 Years technical experience doing hands-on electronics repair.
  • BS degree, technical school graduate, electronics training, or equivalent experience.
  • One of the following industry certifications: A+, Network+, MCTS, Security +, MCSA, CCNA, Linux+.

Volt is an equal opportunity employer.