Technical Writer 1 - CW in Salem, OR at Volt

Date Posted: 10/1/2020

Job Snapshot

  • Employee Type:
  • Location:
    Salem, OR
  • Duration:
    48 weeks
  • Date Posted:
  • Job ID:
  • Contact Name
    Volt Branch
  • Phone

Job Description

VOLT is seeking candidates for “Technical Writer-1” role for our client located in Oregon state. This is 100% remote contingent role.

The Technical Writer will create a documentation repository and determine what needs to be update (several systems are changing) take an inventory, create a library, work with SME’s to create documentation, documentation governance (create the model).

Most likely taking screen shots with new technology, Retirement plan (operational, finance planning documentation). Make suggestions towards governance model

Both for outsourcing and onshore groups


  • Share point experience, SharePoint Libraries
  • Strong communication, organizations skills
  • Salesforce would be helpful, SharePoint, Omni (FIS) as a record keeping systems
  • Experience working in financial company, retirement planning, movement from money (a lot of it from the stock market & mutual funds) is a PLUS

Job Responsibilities:

  • Design informational graphics that combine text and graphical elements in a way that is innately understandable by multiple types of audiences.
  • Create conceptual communications that deliver a variety of important messages.
  • Responsible for the direct and indirect production of materials for internal and external customers.
  • Generate documentation in accordance with appropriate standards and conventions through observation, interviews, written materials, vendor documentation and regulatory materials to support the management, analysis and improvement of business processes and ongoing projects.
  • Capture and record data needed to model, simulate and analyze business processes; ensure data is complete and accurate.
  • Provide business and technical writing support to all division projects and processes.
  • Understand business processes and documentation standards and conventions in order to effectively analyze, identify errors and omissions, and suggest process improvements.
  • Identify and create process documentation needed by partners such as functional training departments to produce end-user training materials, IT for use in requirements and HR for organization/job design.


  • Desktop publishing, graphic design, word processing and spreadsheet applications; experience working in a Web-based environment.
  • Proficient with tools such as Photoshop, MS Office, and other design tools.
  • Education/Experience: Bachelor’s degree in Business,
  • Education, Graphic Design or related field.
  • Experience creating, writing and interpreting technical documents.
  •  0-2 Years' Experience

VOLT is an Equal Opportunity Employer