Technical Writer 2 in Seattle, WA at Volt

Date Posted: 6/22/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Seattle, WA
  • Job Type:
    Computer Industry
  • Duration:
    24 weeks
  • Date Posted:
    6/22/2018
  • Job ID:
    120872
  • Contact Name
    Volt Branch
  • Phone
    425/636-4774

Job Description

Volt Workforce Solutions is seeking a Technical Writer for a client located in Seattle, WA. This is a 6-month contingent role (potential to extend). We are among the largest IT recruitment firms in the US for contingent/temporary and direct hire placements and support most of the top-rated IT companies in the Pacific Northwest.

Responsibilities:

  • Research, design, develop, and write business process and troubleshooting documentation for Tier2 support.
  • Working with Content Lead and subject matter experts, identify areas of greatest documentation need; update existing documentation, identify and link to partner-authored materials, and write new documentation as required.
  •  Validate documentation accuracy and usefulness with subject matter experts, and publish documentation using internal tools.
  • Recommend improvements to documentation organization and templates, to optimize usefulness.

Requirements:

  • The ideal candidate has strong journalistic instincts, a background in Search technologies, experience writing content for Support agents and Engineers, and a history of working at the company.
  • Worked as a technical writer in a professional capacity or schooling in it (3-5 years of experience)
  • Fluent with modern software tools- good level of expertise with Excel and content publishing tools (any SMC- robo help, mad cape flair, etc- these are examples do not need experience with all of these or these one specifically).

Volt has over 60 years of staffing experience. We work with many of the Fortune 500 and 1000 companies to provide workforce solutions.  We offer many direct hire full-time positions as well as many contingent/temporary positions.  We offer our Workers competitive pay and benefits, as well as educational programs and re-deployment assistance.

To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com.

Volt is an Equal Opportunity Employer.