Telecom Specialist in Centreville, VA at Volt

Date Posted: 10/8/2018

Job Snapshot

  • Employee Type:
  • Job Type:
  • Duration:
    24 weeks
  • Date Posted:
  • Job ID:
  • Contact Name
    Volt Branch
  • Phone

Job Description

Volt is currently recruiting for an Telecom Specialist for our client located in Centreville, VA.  The Telecom Specialist’s main objective is to ensure that all invoices are processed through FLA processes within the service level agreement (SLA), that all invoice validations are performed and all exceptions are researched and resolved.  The Telecom Specialist is also responsible for early identification of missing invoices and interacting with carriers and clients to resolve or avoid missing or late payments.

  • Provide invoice management services to assigned clients serving as liaison to the client by providing overall accountability and acting in the client’s interest to manage telecommunications cost allocation and invoice exception management
  • Performs standard invoice validation checks, documenting and resolving exceptions following the appropriate handling procedures.  In addition, follows client invoice exception business rules and guidelines, as appropriate.
  • Ensures that all invoice items are assigned appropriate general ledger codes in accordance with the client’s general ledger procedures, contacting clients for coding information as needed.
  • Ensures that services are billed to proper legal entity names and resolves errors with the carriers (applies to US clients only)
  • Validates that all invoices are received when expected and escalates and resolves late/missing invoices to the carrier.  This function may also result in reporting accrued items to the client.
  • Identifies missing payments from previous invoices and interfaces with telecommunications provider to resolve missing payment/cash application errors.
  • Interfaces with client’s telecommunications service providers (carriers) to resolve exceptions and ensures that invoices are re-issued correctly or that credits are validated on client’s invoices in accordance with exception management and client’s business rules.
  • Delivers support for international invoicing, general ledger coding and invoice analysis
  • 2 - 3 years of telecommunications accounts payable services, or carrier telecommunications client service including invoice analysis or other telecom financial role.
  • Understanding of client cost accounting methodologies
  • Understanding of telecommunications wire line and wireless services 
  • Proven client service skills with demonstrated communications skills
Volt is an Equal Opportunity Employer