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TIME PROCESSING SPECIALIST – SUPERVISOR in Orange, CA at Volt

Date Posted: 6/8/2019

Job Snapshot

Job Description

Job Description:  TIME PROCESSING SPECIALIST – SUPERVISOR

SUMMARY:

The Time Processing Specialist is responsible for interpreting timecard data and inputting it into multiple systems for pay and bill within specified deadlines. The Time Processing Specialist needs to be able to key data accurately and have a complete understanding of the timecard entry process and impact for timely and accurate billing.

JOB TASKS:

* Interpret timecard data and input into multiple systems for pay and bill within in specified deadlines.

* Key data accurately through a complete and thorough understanding of the pay/bill guidelines.

* Ensures escalation path is followed and involves team lead if unable to process timecard.

* Prepare and process payroll/ billing adjustments into the appropriate technology in an efficient manner to maintain accurate payroll and invoicing.

* Act as a liaison between employees, branches and clients to help resolve any timecard related discrepancies.

* Compare data keyed into multiple systems for accuracy utilizing relevant software reporting

* Research and resolve timecard entry concerns stemming from other departments to improve cross-functionality across teams and ensure efficient problem resolution.

* Respond to inquiries and questions from internal and external customers via email or phone to resolve or prevent escalated payroll/billing issues.

Education:

* HS Diploma or equivalent

* Bachelors Degree or equivalent education and experience preferred

EXPERIENCE:

* 2 years data entry

* 2 years in a customer service oriented role

* 2 years in a lead position

* Experience with timekeeping or payroll processes