Unified Communications Specialist in Montreal at Volt

Date Posted: 3/19/2020

Job Snapshot

  • Employee Type:
  • Location:
  • Job Type:
  • Duration:
    0 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
  • Contact Name
    Volt Branch
  • Phone

Job Description

Unified Communications Specialist

Volt is looking to hire a Unified Communications Specialist for our Client in the Procurement industry in Montreal, QC. This role is offered on a 12-month contract, with the possibility of extension.

Job Description:

  • Job Title: Unified Communications Specialist
  • Client: In the Procurement industry
  • Employer: Volt Workforce Solutions
  • Location: Montreal, QC, H3B2S2/H3B0E3
  • Term: 12 months contract, with possibility of extension
  • Tentative start: ASAP
  • Pay Rate: $28.57$/hour (T4) + benefits + accrued vacation pay at 4%
  • Shift: 9:00am – 5:00pm


  • Support the delivery of the ongoing operations and maintenance of corporate collaborations;
  • Report on relevant vendor performance and processes;
  • Supports the development, communication, and maintenance of relevant standards for all enterprise units;
  • Supports operational direction to manage all aspects of scope;
  • Supervise tactical support that ensures system health with current maintenance;
  • Plan and implement major system installations and upgrades;
  • Administer, configure, deploy, and maintain video conferencing infrastructure;
  • Provide daily support and technical assistance to associates.
  • End-to-end support of the delivery of Conferencing solutions;
  • Manage vendor/partner relationships;
  • Support operational direction to manage all aspects of Conferencing scope;
  • Supervise tactical support that ensures system health with current maintenance
  • Liaison for adoption and change management for the Conferencing service line


  • Must have 2+ years of experience in Cisco Video Conferencing, TelePresence systems, and network monitoring technologies and tools;
  • Must have knowledge of VoIP and how it relates to the network
  • Successful track record in Supporting the management of corporate collaboration solutions servicing multiple countries and business units;
  • Experience monitoring customer service levels;
  • Experience monitoring external suppliers, including outsource providers;
  • Intermediate oral and written communication skills demonstrating ability to share and impart knowledge;
  • Ability to quickly adapt to new methods, work under tight deadlines and stressful conditions;
  • Advanced investigative, analytical and problem-solving skills;
  • Ability to set goals and handle multiple tasks, clients, and projects simultaneously;
  • Ability to appropriately balance priorities, deadlines, and deliverables;
  • Ability to work well within a team environment and participate in department/team projects;
  • Ability to balance detail with departmental goals/objectives;
  • Ability to translate business needs and problems into viable/accepted solutions.

Specific Skills/Specialities:

  • ITIL framework and business application;
  • Change and Release practices for infrastructure delivery and support;
  • Continuous Improvement methodologies;
  • Process Design and implementation;
  • Planning and Budget management.