Volt Front Desk Receptionist in Sacramento, CA at Volt

Date Posted: 10/10/2018

Job Snapshot

Job Description

Volt is currently seeking a high energy professional to work in a front desk Receptionist capacity in their Sacramento office!

Description:

  • Greet and direct visitors in office.

  • Operate multi-line telephone system to answer incoming calls and directs callers to appropriate personnel.

  • Retrieves messages from voice mail and forwards to appropriate personnel.

  • Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department; takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.

  • Answers questions about organization and provides callers with address, directions, and other information; welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.

  • Performs other clerical duties as needed, such as filing, photocopying, and collating.

Position Qualifications:

  • One year or more of customer service experience

  • Intermediate to advance proficiency with MS office applications

  • Ability to stay on task and meet deadlines

Knowledge & Skills:

  • Effectively communicate in writing

  • Effectively communicate verbally including by telephone.

  • Effectively communicate in person with internal staff, external customers and field employees.

  • High level of motivation with excellent follow-through

  • Flexibility to deal with frequent change. Delays or unexpected events.

Core Competencies:

  • Customer Focused

  • Displays teamwork

  • Works efficiently

  • Commits to Quality

  • Communicates Effectively

  • Takes Initiative

Volt is an Equal Opportunity Employer