Warehouse Customer Service Assistant in Dayton, OH at Volt

Date Posted: 5/29/2018

Job Snapshot

  • Employee Type:
  • Location:
    Dayton, OH
  • Job Type:
  • Duration:
    12 weeks
  • Date Posted:
  • Job ID:
  • Contact Name
    Volt Branch
  • Phone

Job Description

Volt Workforce Solutions is looking for a Warehouse Customer Service Assistant for one of the top 3 graphics communications companies in North America. After reading the job info below, if interested, email an updated resume (in Word format).

Job Title: Warehouse Customer Service Assistant 

Location: Dayton, OH

Position Summary:

• Maintains proper records of all transactions, sales, complaints, orders, and cancellations and ensures proper and timely follow-up as required.

• Escalates issues to supervisor as necessary.

• Organizes customer data and ensures confidentiality

• Support system transactions processed by sales

• Support warehouse needs as directed by warehouse staff

• Works daily with sales, and sales support staff to support revenue generating business within the 3PL network

• Use of office suite: excel, word, and outlook on a daily basis

• Processes warehouse returns when needed

• Processes warehouse adjustments

• Run and manage sync reports for all 3PL locations

• Process receipts, close orders, add freight cost and tracking when needed for manual warehouses

• Process freight invoices in Cass Port for payment

Minimum Qualifications:

• High School Diploma and 3-5 years related experience, or commensurate combination of education and experience

• Proficient in MS office, Excel and Outlook.

• Working knowledge of warehouse operations is helpful, but no required

• Strong verbal and non-verbal communication skills

• Ability to work well independently and as a member of a team

• High organizational skills

• Analytical and proactive problem solve

As a Volt employee, you can expect the highest level of support.  We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees.  Contact a Volt representative by applying to this posting online for immediate consideration. Submit your resume today! To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com

Volt is an Equal Opportunity Employer.

Pay Rate is based on experience.