Win 10 PC Refresh Technician in Sunnyvale, CA at Volt

Date Posted: 11/16/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Sunnyvale, CA
  • Job Type:
  • Duration:
    24 weeks
  • Date Posted:
    11/16/2018
  • Job ID:
    143446
  • Pay Rate
    $18.0 - $22.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    714/283-7366

Job Description

Position: Technical/Desktop Support, Windows 10 Refresh Technician

Location: Sunnyvale, CA

RESPONSIBILITIES

  • Participate in Windows 10 refresh project (imaging, data transfer and deployment)
  • Troubleshoot Windows operating systems, application errors and PC issues
  • Manage trouble tickets from initial log to closing. This includes tracking resolution progress and updating customers on ticket status
  • Remotely verify software licenses in a Windows environment
  • Perform virus remediation and clean up vulnerabilities
  • Utilize SCCM to manage software applications and troubleshoot issues

REQUIREMENTS

  • H. S. diploma or GED A+ certification
  • Refresh Technician experience - projects with Windows 10
  • Able to identify system vulnerabilities and root out viruses
  • 2+ years support experience that includes the following:
    • Refresh and Imaging of Windows machines
    • User desktop setup Windows, UNIX, and/or Linux OS HP and/or Dell server hardware
    • Active Directory
  • Strong verbal and written communication skills for customer interaction and documentation
  • Organizational and time-management skills with ability to multitask effectively
  • Ability to learn new technologies

Volt offers a candidate referral bonus, please inquire for more details.  (Conditions and restrictions apply)

VOLT Workforce Solutions is an Equal Opportunity Employer